Secret d'Apothicaire commits itself dispatching as soon as possible ordered articles : shipments are done in general in the 72 hours (no shipment on Saturdays and Sundays) according to the validation of the order and at the latest in the 5 working days, following the validation of the order (except mention clarifies contrary on the site and the screen of order validation, in particular in the event of closing for vacation).
Shipments are done by post way (Colissimo), with tracking number. An email indicating the tracking number is sent to you as of made forwarding. For the Metropolitan France, the time guaranteed by La Poste is about 48h with Colissimo. A claim can be made if the time is not respected.
The possible, tax custom charges of importation or customs formality are the responsibility of the Customer.
Constantly, you can contact us at firstname.lastname@example.org. For the delivery periods or any other point, please contact the delivery office. A confirmation e-mail about your shipment, including the number of follow-up, is sent to you after each deposit with the carrier.